How you ever bought something and found later that you needed support? The support not only didn’t help to solve your problems but it took very long to respond. We understand that very well.
Every customer is important to us, Customers who engaged us and felt satisfied with our service will be our long term business partners for the future.
That’s why customer service is in the DNA of our organization.
Engineering Labour Troubleshooting For Control Systems
Conversion and Upgrade for PLC, SCADA, HMI, Drives
Motion Control and Industrial Control Starters Management
Encompasses all activities that bridge these two phases.
Includes inspections, adjustments, regular service, and planned shutdowns.
Emergency Call Out Services For Unexpected Downtime
| Service Category | Scheduled Callout ( > 48 hours response) | Emergency Callout ( < 48 hours response) | Offshore Callout |
|---|---|---|---|
| Drive Startup, Troubleshooting, Control System Engineering, Field Service and labor, Maintenance and Motion Control | MYR 180.00 per hour (+Travel & Mileage) | MYR 250 per hour (+Travel & Mileage) | MYR 400 per hour (+Travel & Mileage) |
| Travel Rate (Within Malaysia) | 50% of Service call rates | 50% of Service call rates | 50% of Service call rates |
| Mileage (Starting point at KL to destination) | MYR 1.00 per km | MYR 1.00 per km | MYR 1.00 per km |
| Min. Engineering Hour Charge | 4 hours (exclusive travelling) | 4 hours (exclusive travelling) | 8 hours (exclusive travelling) |
| Service Category | Scheduled Callout ( > 48 hours response) |
|---|---|
| Drive Startup, Troubleshooting, Control System Engineering, Field Service and labor, Maintenance and Motion Control | MYR 180.00 per hour (+Travel & Mileage) |
| Travel Rate (Within Malaysia) | 50% of Service call rates |
| Mileage (Starting point at KL to destination) | MYR 1.00 per km |
| Min. Engineering Hour Charge | 4 hours (exclusive travelling) |
| Service Category | Emergency Callout ( < 48 hours response) |
|---|---|
| Drive Startup, Troubleshooting, Control System Engineering, Field Service and labor, Maintenance and Motion Control | MYR 250 per hour (+Travel & Mileage) |
| Travel Rate (Within Malaysia) | 50% of Service call rates |
| Mileage (Starting point at KL to destination) | MYR 1.00 per km |
| Min. Engineering Hour Charge | 4 hours (exclusive travelling) |
| Service Category | Offshore Callout |
|---|---|
| Drive Startup, Troubleshooting, Control System Engineering, Field Service and labor, Maintenance and Motion Control | MYR 400 per hour (+Travel & Mileage) |
| Travel Rate (Within Malaysia) | 50% of Service call rates |
| Mileage (Starting point at KL to destination) | MYR 1.00 per km |
| Min. Engineering Hour Charge | 8 hours (exclusive travelling) |
WhatsApp us